Frequently Asked Questions

We do not provide IPTV Streams! We provide EPG for IPTV (Electronic Program Guide). We do not provide IPTV Streams!

We provide the best Electronic Program Guide for Business/Providers.

Create an account. Try our service with a 7 days license. Then you can extend the license.

We hope you will love our service. Refer to the following points:

• You can extend your license for as long as you want. For example, you can order 1 year license 5 times to extend your license for 5 years ❤️. 
• We have a very responsive customer support. You can contact us any time .
• Our EPG is the most accurate EPG on the internet. We keep an eye on every channel individually to make sure everything is correct such as Title, Description, Start and End time for every programme/show .

Create an account. Try our service with a 7 days license. Please contact us for quote.

No. We do not auto-charge.

All our subscriptions are non-recurring. When your license expires, your URLs won't work. You will have to renew it.

Login to your account, click on Order EPG. If you renew a subscription that's already active, the expiry will be extended. For example, if you already have 2 months until expiry, and you order for 1 more month for the same subscription, you will get 1 month + your existing time, i.e 3 months.

Yes! We offer customer ticketing support. You can sign up and then use our support and create a ticket and ask pre-order questions or what else is on your mind.

You can also directly email us at [email protected]. But we recommend Support Ticket.

We have Short Period payment plans that you can use to test our services.
For example, we provide 3 days and 7 Days licenses.

No! We do not offer refunds, see our terms of use and try our service using short period license before purchasing a long-term license! If you purchase from us you agree to all our terms & conditions and refund policy.

We provide the best Subtitles Service in 75 languages:

• English
• Arabic
• Afrikaans
• Albanian
• Aragonese
• Armenian
• Asturian
• Basque
• Belarusian
• Bengali
• Bosnian
• Breton
• Bulgarian
• Burmese
• Catalan
• Chinese (simplified)
• Czech
• Danish
• Dutch
• Esperanto
• Estonian
• Finnish
• French
• Georgian
• German
• Galician
• Greek
• Hebrew
• Hindi
• Croatian
• Hungarian
• Icelandic
• Indonesian
• Italian
• Japanese
• Kazakh
• Khmer
• Korean
• Latvian
• Lithuanian
• Luxembourgish
• Macedonian
• Malayalam
• Malay
• Manipuri
• Mongolian
•  Norwegian
• Occitan
• Persian
•  Polish
• Portuguese
• Russian
• Serbian
• Sinhalese
• Slovak
• Slovenian
• Spanish
•  Swahili
•  Swedish
•  Syriac
•  Tamil
• Telugu
• Tagalog
• Thai
• Turkish
• Ukrainian
•  Urdu
• Uzbek
• Vietnamese
•  Romanian
• Portuguese (Brazilian)
• Montenegrin
• Chinese (traditional)
• Chinese bilingual
• Northern Sami

1. We specialize in providing subtitles for Streaming Softwares/Panels.
2. Test & Preview the Subtitles before you download.
3. Test & Preview the Subtitles before you use on your Streaming Software/Panels and/or servers!
4. We give you subtitles'  permanent File Access URL that you can directly use on your softwares/Panels.
5. You can also use our subtitles license to download subtitles in .srt format.
6. Simply put, our subtitles service is unique across the internet.

Normally, we provide subtitles in .SRT format. But you can contact us if you need subtitles in sub, mpl, webvtt, dfxp, txt.

We EPGAndSubtitles.com always keep all the channels up-to date but, Depending on the software/panel you use, very rarely the hours can be different.

Please contact us if you having issues.

No, the URLs are always the same. Just renew your license and you're good to refresh your streaming software.

Any IPTV/software that supports XMLTV EPG will work! Ministra, Xtream UI, Own closed system/software. If your Panel / Software supports XML as EPG source, try our service.

EPG Guide with upcoming programming for up to 14 days. Depending on the data for some channels and country this can vary. Please try our service.

You can use: https://github.com/michabbb/xmltv-parser. If you need any other customized solution dont hesitate to contact us!